Dental Website Email Mailboxes

You can add any number of email addresses for all of your dental website marketing domain names here. You can also edit and delete email addresses if members of your staff change.

If you’re trying to find the webmail link so you can check your email online, you’ll find that in the “Post Office” area of the IDA online dental marketing Control Panel.

If you want to set up email addresses on multiple domain names, refer to the advanced strategy video (second video below).

In the “Mailboxes” area of the “Email Hosting” section, you can set up and manage individual email addresses for all of your domain names. To do this, you’ll need to have first set up a virtual post office in the “Post Office” area for every domain name that you want to have email.

Just click “Add Mailbox.” The “Mailbox Name” is what will appear before the “@” in the email address itself, while “Owner” is the person’s full name. Select a password here, then click “Create.” On the right hand side of the page, you’ll see the new email address you just created. You can edit an email account’s information by clicking the pencil icon, or delete it with the trash can icon.

To change your email account password, click the pencil next to the mailbox you wish to edit. Enter the new password into the password field, re-enter it to confirm, then click “Update.”

If you’re trying to find the webmail link so you can check your email online, you’ll find that in the “Post Office” area. If you’re trying to set up email accounts on multiple domains, refer to the advanced strategy video.

If you’re trying to set up email accounts on multiple domains, you’ll need to go the “Post Office” area of the “Email Hosting” section. The first domain name you add will become your primary post office domain. Then you can add more URLs as secondary post office domain names, setting up a virtual post office for every domain name that you want to have email.

Then, in the “Mailboxes” area, you can set up your first email account mailbox by clicking “Add Mailbox.” You can add additional accounts by clicking the “Add Mailbox” button.

However, these email accounts will all be on the same domain name. What if you want to set up an email account in a different domain name? Instead of clicking the “Add Mailbox” button on the lower left, you’ll instead select the person’s mailbox from on the left hand side, then click the “Add Email” button on the lower right. You’ll be prompted to enter a mailbox name – that’s what will appear before the “@” in the email address itself – and choose from the drop-down menu of your domain names. To get a domain name to show up on this list, you must set up a virtual post office in the “Post Office” area. Click “Create,” and you’ve made the email address!

You’ll see that that multiple email addresses, listed on the left, can be associated with a single person’s mailbox. This lets you and your team members have a single email inbox where you receive emails sent to any of your email addresses.

You can change the password of any email mailbox just by clicking the pencil icon. If you want to delete email addresses – for example, because a team member has left your practice – just click the trash can icon.

All of these email accounts can be checked online. If you’re trying to find the webmail link so you can check your email online, you can always find that in the “Post Office” area. The webmail link there, on the primary post office domain name, will let you access webmail for all of your email accounts, even if the email address is associated with another of your other domains.

About Julie Frey

Julie Frey is Marketing Director for Internet Dental Alliance, Inc. Her help videos assist dentist clients with getting the most out of their New Patient Control Panel with their IDA internet dental marketing program.